© 2019 DANAMÉ All rights reserved.

Customer Care  |  Terms Of Use

Customer Care

Return Policy & Refund Policy
We accept returns within 30 business days of their arrival at our warehouse. 
Please send us a mail to Clientservice@daname.fr requesting to return item.

We will give you full instructions how to proceed for shipping back to us. 
Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. 
If your return does not meet the conditions listed, the package will be sent back to you.
Once your return has been accepted, your refund will be issued and you will receive

a confirmation email.

we will immediately request reimbursement and send you a confirmation email.
The reimbursement time may vary based on the Payment method and the time it takes to restore the credit back to your account depends on the Credit Card Issuer.

 

Shipping

You will receive an email containing your Tracking Number once your package has been shipped from our France warehouse.                                                                                                                           All items are sent by Express, DHL  is our courier for all shipments Delivery in 2-4 working days.

The cost of the delivery is € 30,00. 
ou may be required to pay additional import fees, taxes, brokerage fees, handling fees and/or other duties specific to the destination Country in order to receive your order.

These additional fees cannot be collected by us,

nor are they controlled in any way by our Online Store.

 


Pre Order
A pre-purchase is a pre-order for which you will be charged 50% from the price of the item immediately upon placing your order.
An estimated delivery date is indicated for each pre-order item within the product page.
Mixed order consisting of currently available and pre-order items: the products will be dispatched at two different times, but you will be charged only once for the shipping fees.

 

Payment Method
We  accept: Visa, Master Card, American Express, Paypal